Company profile

FAMSY - the brand behind FAMSYMall.com

FAMSY powers product design, sourcing, and customer experience for our retail operations. This site is a concise company overview. Shop our full catalog on FAMSYMall.com.

2016Year founded
0Items shipped
4.8★Avg. rating
15+Countries served
Direct-to-consumer Private label Fast fulfillment Customer-first
  • Registered brand: FAMSY
  • Company: Famsy Sdn Bhd (1303482-P)
  • Company site: famsy.my
  • Retail site: famsymall.com
Relationship

FAMSY (Company) and FAMSYMall.com (Retail)

FAMSY is the brand and operations backbone. We design products, manage suppliers, control quality, and run logistics. This site is a short company profile for partners and press.

  • Supplier and OEM partnerships
  • QC and compliance - batch inspection and documentation
  • Warehousing and fulfillment playbooks
  • Customer experience standards for retail channels

FAMSYMall.com is our shopper-facing store. It publishes the catalog, runs promotions, and handles all retail transactions.

  • Full catalog, pricing, and stock status
  • Checkout, shipping, and returns
  • Support center and live chat
  • Verified reviews and product Q&A

Explore FAMSYMall.com

  • 30-day easy returns on eligible items
  • 1-year limited warranty on manufacturing defects
  • Friendly support within 1 business day
  • Secure payments via trusted providers
About

What we do

FAMSY designs and distributes lifestyle products with a focus on practical quality. Our company website at famsy.my presents a concise profile of the brand, while famsymall.com is the retail storefront that serves customers.

We work closely with manufacturers, manage quality control, and run a tight fulfillment process. Customer feedback guides our product roadmap and service policies.

  • Product design and sourcing
  • Branding and packaging
  • E-commerce operations
  • Logistics and after-sales support
Retail quick facts

FAMSYMall.com at a glance

  • Custom gift platform for apparel and merchandise
  • Serving Malaysia, Singapore, and Australia
  • Corporate and bulk ordering available
  • Support hours: Mon-Fri, 9:00-18:00 (MYT)

Read the full About page →

Retail

FAMSYMall.com • Our store for shoppers

Catalog and personalization

From tote bags to drinkware and keychains - with name and alphabet personalization options.

Shipping and returns

Fast local shipping and clear return policies designed to be hassle-free.

Support

Helpful customer service via email. We aim to respond within one business day.

Shop on FAMSYMall.com

Retail Presence

FAMSYMall store kiosks

Central i-City, Shah Alam

Unit L1-05 • Tote Bags, Hana & Kiera Bags, Sofia Bags, Drinkwear, Keychains • Daily 10am-10pm

MyTown Shopping Centre, KL

Pop Up Booth G29 • Tote & Hana series, Alphabet Keychains, Bottles • 10am-10pm

AEON Mall Shah Alam

Lot KS08 (2F) • Tote Bags, Hana & Kiera Bags, Sofia Bags, Drinkwear, Keychains • Daily 10am-10pm

See store details on FAMSYMall.com →

Careers

Build with us at FAMSY

Our values

  • Customers first - we win by earning trust
  • Raise the bar - iterate, improve, repeat
  • Ownership - clear goals and accountability

Open roles (sample)

  • Merchandise Planner (Shah Alam)
  • E-commerce Ops Executive (KL/Selangor)
  • Customer Support Representative (Remote/MYT)

Send your CV to careers@famsy.my

Contact

Business inquiries

For partnerships, distribution, or support, reach out anytime. We reply within 1 business day.

or email us at hello@famsy.my
Retail support: support@famsy.my • Corporate: sales@famsy.my
Press kit

Brand assets

Need our logo or a short description for press mentions and listings? Download the brand kit below.

Note: connect these buttons to your files. The demo shows a modal preview.

  • Company: Famsy Sdn Bhd (1303482-P)
  • Hours: Mon - Fri, 9:00 - 18:00 (MYT)